Return Refund & Cancellation policy

TERMS & CONDITIONS FOR REFUND

We may refund total amount in case of

  •  We are unable to process your order due to any uncontrollable circumstances like on the way vehicle problem, Accident and any Natural circumstance, or over booking .
  •  If customer is not satisfied with the cake design which he/she ordered, He/ She may return the cake back to us & we will not take any cash if it is a Cash on delivery order. In case on pre payment we will refund amount to the person who paid it. Remember this will take effect only when the receiver deny to accept the cake at the time of delivery. once the delivery guys have left from point of delivery we will not refund any amount.
 
We may refund partial amount in case of
  • Although we ensure the highest quality standards for our products If customer is not satisfied with the product taste He/she should complaint within 2 hours of delivery.After that no complaints will be entertained.He /she can call us or mail us to complaint
 
We will not refund in case of
 
  • Incorrect address
  • Receiver not present at time of delivery.
  • Receiver refuses to accept.
  • Receiver tells us to deliver to any other person living nearby/guard/any other person .
 
TERMS & CONDITIONS FOR CANCELLATION
  •        Order once placed will can be cancelled before 48 hours of  delivery.